Primary Responsibilities::
Job Summary: Under the direction and supervision of the Outlook Shoppe Manager, the Outlook Shoppe Coordinator is responsible for assisting consumers with non-optical aids and adaptive equipment. The Outlook Shoppe Coordinator is responsible for assisting with inventory control and must also handle all clerical related duties including use of computer and related software, answering telephone, sending faxes, correspondence and performing related activities.
Program Standards and Expectations:
Area 1: Administration
1. Originates and maintains a variety of correspondence such as letters, memos and related materials, maintains records and files as directed by the Outlook Shoppe Manager.
2. Supports agency special events. Serves as staff liaison when Outlook Shoppe Manager is unavailable.
3. Assists with ordering non-optical equipment.
4. Insures that supplies and inventory are kept current.
5. Checks in items received with items ordered to insure accuracy. Examines each item by opening each box readying items for sale. Demonstrates items to consumer as necessary and appropriate.
6. Accurately label and put away ordered items.
7. Process problems, complaints, and items/equipment returned. Faulty items/equipment under warranty must be returned following procedures and as directed by the Outlook Shoppe Manager.
Area 2: Consumer Sales
1. Must be able to effectively navigate through the Netsuite program for the purpose of selling equipment and tracking customer contact information.
2. Responsible for collecting payment of items or equipment sold. Understand payment methods: cash, charge, check, and “on account” sales.
3. Must be able to utilize the credit card machine to facilitate credit sales.
4. Must report discrepancies and errors in the above named modules as well as money discrepancies to the Outlook Shoppe Manager immediately upon discovery.
Area 3: Consumer Contact
1. Greets consumer as they arrive for the low vision assessment appointment. Will accept and process refraction fee and answer any questions the consumer may have about the appointment.
2. Assists consumers who “walk-in” without a scheduled appointment, with their non-optical needs. Will speak with consumer briefly, as time allows, determining what, if any, other services of the Low Vision Clinic should be offered.
Area 4: Cane Distribution
1. Assists in maintaining database which stores the required information on cane recipients for Wisconsin Council of the Blind. Will mail canes to persons when necessary and appropriate.
2. Assists with tracking WCB cane inventory. Will report when stock is low to the Outlook Shoppe Manager.
3. Ensures that all WCB canes are labeled properly with WCB stickers before distribution.
Program Standards and Expectations:
Area 1: Administration
1. Originates and maintains a variety of correspondence such as letters, memos and related materials, maintains records and files as directed by the Outlook Shoppe Manager.
2. Supports agency special events. Serves as staff liaison when Outlook Shoppe Manager is unavailable.
3. Assists with ordering non-optical equipment.
4. Insures that supplies and inventory are kept current.
5. Checks in items received with items ordered to insure accuracy. Examines each item by opening each box readying items for sale. Demonstrates items to consumer as necessary and appropriate.
6. Accurately label and put away ordered items.
7. Process problems, complaints, and items/equipment returned. Faulty items/equipment under warranty must be returned following procedures and as directed by the Outlook Shoppe Manager.
Area 2: Consumer Sales
1. Must be able to effectively navigate through the Netsuite program for the purpose of selling equipment and tracking customer contact information.
2. Responsible for collecting payment of items or equipment sold. Understand payment methods: cash, charge, check, and “on account” sales.
3. Must be able to utilize the credit card machine to facilitate credit sales.
4. Must report discrepancies and errors in the above named modules as well as money discrepancies to the Outlook Shoppe Manager immediately upon discovery.
Area 3: Consumer Contact
1. Greets consumer as they arrive for the low vision assessment appointment. Will accept and process refraction fee and answer any questions the consumer may have about the appointment.
2. Assists consumers who “walk-in” without a scheduled appointment, with their non-optical needs. Will speak with consumer briefly, as time allows, determining what, if any, other services of the Low Vision Clinic should be offered.
Area 4: Cane Distribution
1. Assists in maintaining database which stores the required information on cane recipients for Wisconsin Council of the Blind. Will mail canes to persons when necessary and appropriate.
2. Assists with tracking WCB cane inventory. Will report when stock is low to the Outlook Shoppe Manager.
3. Ensures that all WCB canes are labeled properly with WCB stickers before distribution.
Skills/Requirements:
Qualifications and Essential Functions
1. Associate degree in business or related field or equivalent experience preferred.
2. Must possess the ability to deal effectively with staff and volunteers.
3. Must possess ability to set priorities and objectives with minimal supervision.
4. Must be proficient in use of computers including database management and word processing.
5. Must possess strong organizational skills with meticulous attention to detail.
6. Must possess analytical skills necessary for effective problem solving.
7. Must be able to think independently, use good judgement, and be able to handle multiple priorities simultaneously.
8. Must be able to meet with people at various locations outside the Association office.
9. Must be able to complete required documentation in a timely manner.
10. Must possess a valid driver’s license.
11. Must be able to make occasional trips to Post Office.
12. Must always represent the Badger Association of the Blind, Inc. in a professional, respectful and courteous manner.
13. Must be in compliance with the Confidentiality Policy at all times.
1. Associate degree in business or related field or equivalent experience preferred.
2. Must possess the ability to deal effectively with staff and volunteers.
3. Must possess ability to set priorities and objectives with minimal supervision.
4. Must be proficient in use of computers including database management and word processing.
5. Must possess strong organizational skills with meticulous attention to detail.
6. Must possess analytical skills necessary for effective problem solving.
7. Must be able to think independently, use good judgement, and be able to handle multiple priorities simultaneously.
8. Must be able to meet with people at various locations outside the Association office.
9. Must be able to complete required documentation in a timely manner.
10. Must possess a valid driver’s license.
11. Must be able to make occasional trips to Post Office.
12. Must always represent the Badger Association of the Blind, Inc. in a professional, respectful and courteous manner.
13. Must be in compliance with the Confidentiality Policy at all times.
To Apply:
Interested candidates should send cover letter and resume to:
Human Resources Director
Badger Association of the Blind & Visually Impaired
912 North Hawley Road, Milwaukee. WI 53213
414-256-8744 (Fax), jcline@badgerassoc.org (Email)
Human Resources Director
Badger Association of the Blind & Visually Impaired
912 North Hawley Road, Milwaukee. WI 53213
414-256-8744 (Fax), jcline@badgerassoc.org (Email)
Other Information:
Part-time – 20 hours per week
We offer:
• A great work environment
• Flexible schedule
• Competitive salary
• 401k plan (plus employer match)
We offer:
• A great work environment
• Flexible schedule
• Competitive salary
• 401k plan (plus employer match)
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